Fractional Cornerstone administration
An ongoing, part-time admin on retainer. I handle daily operations, resolve tickets and escalations, act as your liaison with the vendor, and keep the platform healthy month after month.
Cornerstone LMS administration & optimization
Hands-on Cornerstone expertise, without the full-time hire.
Calder Learning gives mid-size companies a certified Cornerstone admin who keeps your learning platform running smoothly, from daily tickets and security roles to release testing, integrations, and reporting. That includes the dealer, franchise, and partner networks you train.
- Cornerstone Learning Management Specialist
- Cornerstone Core System Specialist
- 7+ years in L&D
Your Cornerstone admin just left.
Tickets pile up, assignments stall, and nobody knows how the portal was configured. I can step in quickly and keep things moving.
You have too much platform for too few hours.
You need expert admin help every month, but not a full-time salary. A retainer sized to your workload fills that gap.
Your learners extend beyond your employees.
Dealers, franchisees, and partners need clean access, the right content, and reporting leadership can trust.
Services
Practical help across your whole Cornerstone platform
Every service draws on years of running Cornerstone day to day for a large employee and dealer audience.
Configuration, security roles & user management
Set up and clean up security roles, permissions, and user access so the right people see the right things, in line with your data privacy and confidentiality requirements.
Release readiness & UAT testing
Review each upcoming release for benefits, risks, and compatibility, then run user acceptance testing so new features go live without surprises.
Data integrations & migrations
Plan and carry out profile, training, functional, and country-specific data integrations, plus LMS data migrations, working alongside your IT and HRIS teams.
Reporting & analytics dashboards
Build the training and compliance reports leadership actually uses, with monthly reporting that surfaces trends, issues, and clear recommendations.
SOPs, documentation & admin training
Configuration records, troubleshooting guides, and step-by-step SOPs, plus hands-on training so your internal team can confidently own the platform.
Dealer, franchise & partner learning programs
Training programs for audiences outside your four walls: access, notifications, large-group live sessions, support calls, and feedback that keeps them engaged.
How engagements work
Flexible support that fits how your team works
Choose the model that fits your workload today, and change it as your needs grow.
For ongoing administration
Monthly retainer
A set block of hours each month for a dependable, part-time Cornerstone admin who knows your portal.
- Daily operations & ticket support
- Release reviews & UAT
- Monthly reporting & check-ins
For a defined goal
Project
A clear scope, timeline, and deliverables for a specific piece of work.
- Security role clean-up
- Data integration or migration
- Dashboards, SOP libraries, admin training
For occasional needs
Hourly support
Expert help when you need it, with no long-term commitment.
- Troubleshooting & escalations
- Configuration questions
- Coverage during staff gaps
- Free consultationA short call to understand your platform, audience, and priorities.
- Clear proposalA recommended approach, scope, and fee, all in writing.
- Hands-on workI get into your portal, with regular updates and documentation along the way.
Every engagement is quoted to fit its scope. Ask for a quote.
Cornerstone Learning Management SpecialistCertified 2025
Cornerstone Core System SpecialistCertified 2025
About Jenn
Hi, I'm Jennifer Allen.
I've spent more than seven years in learning and development, and the last several running a Cornerstone platform day to day. At Lennox, I was a Training Consultant for nearly four years, supporting the company's employees and its dealer network on Cornerstone. I handled daily operations and complex tickets, ran routine UAT on new releases, managed security roles, led LMS integrations, and built the monthly reports and SOPs the team relied on.
I also led live breakout sessions for 100+ dealers and employees at a time and worked closely with IT, Solutions Enablement, and the vendor to solve problems. Before Lennox, I built and ran a TalentLMS program at MyndCO, including integrations, data migrations, and reporting.
I started my career as a teacher, with degrees in Education and Special Education. That's still how I work: I explain things clearly, document everything, and leave your team more confident than I found it.
- Training Consultant III, LennoxCornerstone administration, UAT, integrations & reporting for employees and dealers · 2022–2026
- Training Administrator, MyndCO (acquired by MasTec)TalentLMS build-out, integrations, data migrations & program coordination · 2019–2022
- Teacher, Eastern Townships School BoardStructured learning design, assessment & engagement · 2014–2018
Why Calder
A trusted admin, not a rotating team
01
Certified and hands-on
Cornerstone-certified, with years of real day-to-day administration, not just implementation slide decks.
02
One consistent point of contact
You work directly with me every time. No hand-offs and no re-explaining your portal.
03
Built for extended networks
Deep experience supporting dealers alongside employees, including access, communication, and reporting at scale.
04
Right-sized for mid-size teams
Expert help scaled to your workload, without the cost of a full-time hire or a large consultancy.
05
Independent advice
Calder Learning is independent, so recommendations are based on what's right for your team.
06
A teacher's approach
Clear documentation, thoughtful training, and admins who feel confident running the platform themselves.
Let's talk
Let's make Cornerstone easier for your team
Tell me a little about your platform and what's on your plate. I'll get back to you to set up a free, no-obligation consultation.
Email: jenn@calderlearning.com